Privacy Policy

1. Introduction

NPA Notary Finder ("we," "us," or "our"), a service of the Notary Public Association, operates the website located at notaryfinder.io (the "Site"). We are committed to protecting the privacy of all users, including notaries who list their services ("Notary Members") and individuals searching for notary services ("Searchers"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

The Site is intended for use by residents of the United States. By accessing or using the Site, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide when you:

• Create an account as a Notary Member or Searcher
• Complete a contact form to reach a notary
• Fill out your notary profile
• Submit a general inquiry through our contact page
• Communicate with us via email or support channels

This information may include:

• Full name
• Email address
• Phone number
• Physical address or service area (for notaries)
• Profile photo (for notaries)
• Professional credentials and certifications, including commission number, commission state, and commission expiration date (for notaries)
• Message content submitted through contact forms

2.2 Information Collected Automatically

When you use the Site, we may automatically collect certain technical information, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on the Site
• Referring URLs and dates/times of visits

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small data files stored on your device. We use:

• Essential cookies: Required for the Site to function properly, including maintaining your login session.
• Analytics cookies: Help us understand how users interact with the Site so we can improve it. Analytics cookies may share data with third-party analytics providers.
• Preference cookies: Remember your settings and preferences.

You may disable cookies through your browser settings, but doing so may affect the functionality of the Site. Note that certain analytics cookies may constitute sharing of personal information under applicable state privacy laws. We do not use cookies for targeted advertising or cross-context behavioral advertising.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To display notary profiles in our directory
• To facilitate contact between Searchers and Notary Members
• To send transactional communications, including contact form notifications and subscription confirmations
• To send service-related emails such as account confirmations, renewal reminders, and support responses
• To improve, maintain, and optimize the Site
• To analyze usage patterns and monitor Site performance
• To detect, prevent, and address fraud, abuse, or security issues
• To comply with applicable legal obligations

We do not sell, rent, or lease your personal information to third parties for their marketing purposes.

4. How We Share Your Information

4.1 Notary Profile Information

Information included in a Notary Member's public profile — such as name, phone number, email address, service area, specializations, languages, tagline, bio, and photo — is visible to all Site visitors. Commission details you provide may also be displayed. Notary Members are responsible for the accuracy of their profile information and should only include information they wish to make publicly available. You can update or manage your profile information by logging in to your account.

4.2 Contact Form Submissions

When a Searcher submits a contact form, the submitted information (name, email address, phone number, and message) is shared directly with the Notary Member the Searcher is attempting to contact. By submitting a contact form, you consent to your information being shared with the relevant notary. This disclosure is made at the point of collection on the contact form.

4.3 Service Providers

We may share your information with trusted third-party service providers who assist us in operating the Site and delivering our services. These providers are contractually obligated to protect your information and may only use it to perform services on our behalf. Service providers may include:

• Email delivery and notification services
• Hosting and infrastructure providers
• Payment processing services (including Stripe)
• Analytics platforms
• Customer support tools

4.4 Legal Requirements

We may disclose your information if required to do so by law or in good faith belief that such disclosure is necessary to:

• Comply with a legal obligation, court order, or government request
• Protect and defend the rights or property of NPA Notary Finder
• Prevent or investigate possible wrongdoing in connection with the Site
• Protect the personal safety of users of the Site or the public

4.5 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Site before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you request deletion of your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes such as resolving disputes or enforcing our agreements.

Contact form submission records are retained for up to 3 years from the date of submission, after which they are permanently deleted from our systems. Notary Members retain their own copy of received messages in their account dashboard and may delete individual messages at any time. All message records are permanently deleted upon account deletion.

Subscription and billing records are retained for 7 years from the date of the transaction as required for tax, accounting, and legal compliance purposes, even if your account is deleted.

6. Data Security

We implement reasonable and appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, destruction, or alteration. These measures include encrypted data transmission (HTTPS/SSL), access controls, and secure infrastructure hosting.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.

In the event of a data breach that affects your personal information, we will notify affected users as required by applicable state and federal law.

7. Your Rights and Choices

7.1 Account Information

You may update or correct your account information at any time by logging into your account and editing your profile. Notary Members may update their public profile information directly through the Site.

7.2 Account Deletion

You may request deletion of your account and associated personal information by contacting us at support@notarypublicassociation.org. We will process your request within 30 days, subject to any legal retention requirements.

7.3 Opting Out of Communications

You may opt out of non-essential email communications by clicking the unsubscribe link in any marketing email or by contacting us directly. Note that you cannot opt out of transactional or service-related communications (such as contact form notifications or subscription confirmations) while your account remains active, as these are necessary for the operation of the service.

7.4 California Residents — CCPA/CPRA Rights

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, the purposes for which we use it, and the categories of third parties with whom we share it.
• Right to Delete: You may request deletion of personal information we have collected about you, subject to certain exceptions permitted by law.
• Right to Correct: You may request that we correct inaccurate personal information we hold about you.
• Right to Opt-Out of Sale or Sharing: We do not sell personal information and do not share personal information for cross-context behavioral advertising. However, you retain the right to opt out of any future sale or sharing.
• Right to Limit Use of Sensitive Personal Information: To the extent we collect sensitive personal information, you have the right to limit its use to purposes permitted by the CPRA.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a verifiable consumer request or to exercise any of these rights, please contact us using the information in Section 11. We will respond to your request within 45 days. If we require more time, we will notify you of the extension and the reason for it. We may need to verify your identity before processing your request.

7.5 U.S. State Privacy Rights

Depending on the state in which you reside, you may have additional privacy rights under applicable state law. The following rights apply to residents of states with comprehensive privacy laws, including but not limited to Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Texas (TDPSA), Florida (FDBR), Oregon (OCPA), Montana (MCDPA), and other states with similar legislation:

• Right to Access: You may request confirmation of whether we process your personal data and request a copy of the personal data we hold about you.
• Right to Correct: You may request that we correct inaccurate personal data we maintain about you.
• Right to Delete: You may request deletion of personal data we have collected about you, subject to certain exceptions.
• Right to Data Portability: You may request a copy of your personal data in a portable and, to the extent technically feasible, readily usable format.
• Right to Opt-Out: You may opt out of the processing of your personal data for purposes of targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects. We do not currently engage in these activities. However, you retain the right to submit an opt-out request at any time.
• Right to Appeal: If we decline to take action on your privacy request, you have the right to appeal our decision. To appeal, contact us at support@notarypublicassociation.org with the subject line "Privacy Request Appeal." We will respond to your appeal within 60 days and provide a written explanation of our decision. If your appeal is denied, you may have the right to contact your state's attorney general.

To exercise any of the rights listed above, please contact us using the information in Section 11. We will respond to verifiable requests within 45 days. We may extend this period by an additional 45 days where necessary, with prior notice. We will not discriminate against you for exercising any privacy rights available to you under applicable law. We may need to verify your identity before processing your request.

7.6 Users in the European Economic Area (EEA) — GDPR Rights

If you are located in the EEA, you have the following rights under the General Data Protection Regulation (GDPR):

• Right of Access: You may request a copy of the personal information we hold about you.
• Right to Rectification: You may request that we correct inaccurate or incomplete information.
• Right to Erasure: You may request that we delete your personal information under certain circumstances.
• Right to Restrict Processing: You may request that we limit how we use your information.
• Right to Data Portability: You may request that we provide your information in a structured, machine-readable format.
• Right to Object: You may object to our processing of your personal information in certain circumstances.

To exercise your GDPR rights, please contact us using the information in Section 11. You also have the right to lodge a complaint with your local data protection authority. Please note that the Site is intended for use by residents of the United States. If you are accessing the Site from the EEA, you do so at your own risk and acknowledge that your information will be processed in the United States.

8. Children's Privacy

The Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as quickly as possible. If you believe we have collected information from a child under 18, please contact us immediately using the information in Section 11.

9. Third-Party Links

The Site may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites. We strongly encourage you to review the privacy policy of every site you visit. This Privacy Policy applies solely to information collected on notaryfinder.io.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make material changes, we will notify you by updating the Effective Date at the top of this policy and, where appropriate, by sending an email notification to the address associated with your account or by displaying a prominent notice on the Site. Your continued use of the Site after any changes constitutes your acceptance of the revised policy. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will respond to all privacy-related inquiries within 30 days of receipt.

This Privacy Policy was last updated on April 6, 2026. This document is provided for informational purposes and does not constitute legal advice. We recommend consulting with a qualified attorney to ensure compliance with all applicable laws and regulations in your jurisdiction.